Privacy policy

This policy outlines how Air Commerce treats information you submit on our site or during demo scheduling conversations.

It is starter draft wording for layout only—not legal advice. Contact info@air-commerce.com for practical questions.

For enquiries submitted via this website—unless another agreement says differently—we treat Air Commerce as the controller of that enquiry data.

Once you onboard as a SaaS subscriber, contractual documents should explain when you remain controller over end‑customer datasets and when we operate as processor for specific flows.

• Identifiers you type into forms—name, title, organisation, phone, email, plus any message describing your goals.
• Limited technical artefacts such as IP address, coarse browser/session metadata, timestamps, or cookie/session IDs when analytics or cookies are activated.

• Respond to enquiries, schedule demos or discovery calls, and document conversations leading to onboarding.
• Improve site reliability through aggregated telemetry and mitigate fraud or abuse impacting platform availability.
• Comply with law enforcement or regulatory directives when applicable.

We do not sell contact lists for generic marketing. Vendors assisting with hosting, email delivery, ticketing, CRM, security, or analytics process data strictly under confidentiality and contractual safeguards tailored to each service.

We keep records long enough for the stated purposes and lawful obligations, after which data is erased, aggregated, anonymised, or restricted as permitted.

Administrative and technical safeguards reduce the risk of unauthorised access, alteration, or loss—but no transmission or storage mechanism is flawless, which your counsel should caveat for your jurisdiction.

• Depending on Thai PDPA applicability and carve‑outs for business contacts, you may request access, rectification, erasure (where feasible), portability, or restriction—we will respond inside reasonable SLA windows.
• Where we cannot comply we will explain the limitation. Escalations can be directed at competent regulators when the law recognises them.

We may leverage cookies/session storage consistent with UX or analytics tooling you approve. Dedicated cookie disclosures can supersede these bullets.

Hosting or failover regions may reside outside Thailand. Appropriate transfer mechanisms described in onboarding paperwork should prevail over this scaffold.

Meaningful changes will appear on-site (and sometimes email notices). The refreshed “last updated” label should accompany each revision.

Privacy questions referencing this scaffold: info@air-commerce.com.