Social-to-Order — comments and messages become orders
Live in production
Comments from social media live streams and messages from connected channels are captured as orders automatically. No manual DM chasing or copy-to-Excel required.
·CF comments turn into orders instantly
·Multiple social channels supported
·Configurable keywords per campaign
·Mock pipeline for pre-live testing
Order Lifecycle — every state transition controlled
Live in production
A guarded state engine prevents premature order closure — orders close only when payment is confirmed and items shipped. Reduces duplicate sales and data drift.
·State engine blocks closing before payment
·Guards against duplicate shipping or closure
·Full status history with audit trail
·Cancel and reopen with traceability
Payment Verification — slip OCR and statement matching
Live in production
Upload a slip image or a full PDF statement. OCR matches it to the correct order immediately. Supports KBank, SCB, TTB — no app switching needed.
·Bank slip OCR for KBank, SCB, TTB
·Full-statement PDF upload
·Automatic order matching
·Alerts on amount mismatch
Inventory & Cost Engine — bin-level stock, one cost truth
Live in production
A six-level warehouse map (warehouse → zone → location → shelf → bin → slot) paired with a single cost engine covering receipts, picks, tickets, and expenses.
·6-level warehouse map for accurate picking
·FEFO picking to reduce waste
·Single cost engine across all cost types
·Cost locked after pick to prevent drift
Shipping & Fulfillment — 5 carriers plus ticket adjustment
Live in production
Thailand Post, Flash, J&T, Kerry, and Shopee XPress through SHIPPOP. Reprint waybills without rebooking. Adjust fulfillment tickets after payment when corrections are needed.
·5 major carriers via SHIPPOP
·Reprint waybills without re-booking
·Ticket fulfillment adjustment
·Up to 10 packing video clips as proof
Advanced Capabilities
Promotion & Loyalty — tiered discounts and coupons
Live in production
Set tiered discounts, coupon codes, and campaign-level promotion rules. Supports both flat and percentage discounts tied to campaigns for clear margin control.
·Tiered discounts and coupon codes
·Campaign-level promotion rules
·Customer purchase history for loyalty
·Duplicate discount prevention
Team & Org Governance — RBAC and multi-org
Live in production
Open multiple stores in one account and switch between them without logging out. Assign granular roles — admin, warehouse, finance, agent — per store.